Telesales Executive

• This position requires strong communication skills, with the ability to engage

potential customers and build lasting relationships. The ideal candidate will be

fluent in both Bengali and English.

• Responsibilities:

• Outbound Sales Calls: Conduct outbound calls to prospective customers,

introduce our products/services, and generate leads or close sales.

• Customer Engagement: Manage and grow relationships with key clients by

identifying their needs and handle complaint

• Product Knowledge: Maintain up-to-date knowledge of our products/services to

confidently answer customer queries and effectively pitch offerings.

• Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales goals

and KPIs set by the team leader/sales manager.

• Customer Retention: Follow up with existing customers, offer new products,

services, or promotional deals, and maintain high levels of customer satisfaction.

• Database Management: Update and maintain accurate customer information in

our CRM system, ensuring all sales activities are logged and tracked.

• Reporting: Provide regular updates on sales performance, challenges, and

feedback from customers to the team leader or manager.

• Team Collaboration: Work closely with other team members and departments to

ensure a seamless customer experience and contribute to overall business

success.